Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ...Lightship went above and beyond for our business.
“After an unfavorable Workers Comp audit, Lightship went above and beyond for our business. When the auditor said she’d done the best she could, Lightship went even further, shaving 50% off of the amount due after our audit. It’s great to feel you have someone on your side.”
- He was open to all questions and was able to answers and provide options.
“I Came in with a unique situation and made no progress with other providers. I appreciate the personalized service that Andrew Higgs provided. He was open to all questions and was able to answers and provide options. I highly recommend Lightship and Andrew Higgs.”
- I am very happy with the experience that I have had...
“CUSTOMER EXPERIENCE. After a partial attempt for a refinance I was left with an issue for my renewal on my insurance which i was not aware of. Annie Utter of Lightship insurance WAS AWESOME as to the assistance she provided to clear up the issue – Cutting close into the holiday time none the least. I am very happy with the experience that I have had and would put my name behind a recommendation for insurance assistance!”
- ...gives recommendations for improvements to my policies when necessary.
“John has always been pro-active in keeping my insurance policies up to date. He pays attention to detail and gives recommendations for improvements to my policies when necessary. Would definitely recommend him for your insurance needs.”
- John and the Lightship Insurance team went above and beyond to help us...
“John and the Lightship Insurance team went above and beyond to help us settle our claim from an accident with another party. Nearly a year had past with no settlement. The Lightship team helped our family recover the outstanding rental car charges. Thanks again John and your team!!”
- It is UNBELIEVABLE how incredible this agency is.
“It is UNBELIEVABLE how incredible this agency is. Andrew is knowledgeable and not only states that he cares, but PROVES it through $$$!! That is BY FAR the best way to show the love! Very excited about my newly found agent! Thanks for everything, Lightship!!”
- They're efficient, and respond quickly to all of our requests.
“Best insurance company I’ve ever worked with. They’re efficient, and respond quickly to all of our requests for insurance coverage and Certificates of Insurance for our business. Brenda and John are always right there to help, and I only wish I’d found them sooner.”
- Their team is excellent...
“I have been working with Lightship Insurance now for 5 years. Their team is excellent and very available when I need them. They help me understand all the different insurances I need for my business and help me get the lowest rates. I would highly recommend them for all your insurance needs.
“I have had both the experience of using large insurance companies and small “mom & pop” agencies. Lightship Insurance is a small, locally-owned agency that has served me well for my personal needs. I have talked with a couple of their employees and they have always treated me with respect, with honesty and with understanding. I know they have worked hard to get me the best available policy at a reasonable price; anyone that knows a thing or two about insurance would agree that the cheapest is not always the best (but sometimes the best can be the cheapest). I would recommend them to anyone looking for insurance!”
“I have been working with Lightship Insurance for my business for 7+ years. I made the mistake of going away from their agency and price shopped to another agency 4 or 5 years ago, but after 12 months of that, I came back! Their service is excellent. Their responsiveness is even better. Their willingness to help you in the claim’s process is second to none! I now have my business GL, business Auto, Bailee’s and several personal items insured with Lightship Insurance. They even quoted me for my home and when they realized they couldn’t beat my current rate or coverage, they told me not to switch. Great people. Highly recommended.”