Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- He was open to all questions and was able to answers and provide options.
“I Came in with a unique situation and made no progress with other providers. I appreciate the personalized service that Andrew Higgs provided. He was open to all questions and was able to answers and provide options. I highly recommend Lightship and Andrew Higgs.”
- I am very happy with the experience that I have had...
“CUSTOMER EXPERIENCE. After a partial attempt for a refinance I was left with an issue for my renewal on my insurance which i was not aware of. Annie Utter of Lightship insurance WAS AWESOME as to the assistance she provided to clear up the issue – Cutting close into the holiday time none the least. I am very happy with the experience that I have had and would put my name behind a recommendation for insurance assistance!”
- ...gives recommendations for improvements to my policies when necessary.
“John has always been pro-active in keeping my insurance policies up to date. He pays attention to detail and gives recommendations for improvements to my policies when necessary. Would definitely recommend him for your insurance needs.”
- John and the Lightship Insurance team went above and beyond to help us...
“John and the Lightship Insurance team went above and beyond to help us settle our claim from an accident with another party. Nearly a year had past with no settlement. The Lightship team helped our family recover the outstanding rental car charges. Thanks again John and your team!!”
- Fantastic customer service.
“Fantastic customer service. I worked with John. He was thorough, helpful, kind and he did everything he could to help me out and to point me in the best direction. The greatest part for me, was being able to call the phone number and have a human answer the phone! Customer service is how you keep and build business. Lightship is doing it right. I highly recommend contacting them if you have any insurance needs and you can expect to be treated as a top priority with personalized attention dedicated to you. Thank you again John!”
- It is UNBELIEVABLE how incredible this agency is.
“It is UNBELIEVABLE how incredible this agency is. Andrew is knowledgeable and not only states that he cares, but PROVES it through $$$!! That is BY FAR the best way to show the love! Very excited about my newly found agent! Thanks for everything, Lightship!!”
- They're efficient, and respond quickly to all of our requests.
“Best insurance company I’ve ever worked with. They’re efficient, and respond quickly to all of our requests for insurance coverage and Certificates of Insurance for our business. Brenda and John are always right there to help, and I only wish I’d found them sooner.”
- Their team is excellent...
“I have been working with Lightship Insurance now for 5 years. Their team is excellent and very available when I need them. They help me understand all the different insurances I need for my business and help me get the lowest rates. I would highly recommend them for all your insurance needs.