Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CMCynthia M., Colorado
“Norma has a big following. So where she goes I will follow she is the most awesome person, she has the biggest heart in the world. She listens and tries to meet everybody’s needs. I will recommend Lightship Insurance, I have sent a few people your way. Thank you Norma Contreras, Thank you Lightship Insurance.
” - Q
- BS
- JDJim D., Mortgage Services
“As a mortgage broker, we rely heavily on excellent insurance service when one of our client’s needs homeowners insurance. Frequently we need a commitment or a change in a matter of minutes. Other companies have procedures and systems and many ways of saying “NO.” Lightship just responds with service in ‘CANS’ – that is we can do it. They are the best. Each time a client of ours chooses Lightship, we can confidently take an important task off our to do list.
” - DSDavid S., Colorado
“I have been with Lightship Insurance for more than seven years and their service gets better year after year. It is obvious that John Klassen and his team are professionals and very responsive. I have been in business for over fifteen years and I can’t recall doing business with a company as great as Lightship Insurance.
” - M
- CCtervo, Colorado
“I enjoy what I can only describe as “Premier Service” from Lightship Insurance. Any questions I have, any problems I encounter, they resolve for me as if I were their only customer – which, of course, I’m not – they just make me feel like I am! My business have changed dramatically in the years I’ve been with them, and they always help me navigate to the best products available. I trust them completely.”
- EElaine, Colorado
“The decision to switch from AARP (the Hartford Insurance Group), last year 2010 to Lightship Insurance was easy to do. First, no more waiting on hold to speak with an agent; Secondly, we saved in excess of $862.00 annually for our home and auto policies and Third, they’re local! We continue to enjoy stellar customer service, courteous service, prompt return calls and competitive premiums. In fact, our policies renewed this month and we continue to enjoy a slight reduction in our annual rates and NOT an increase. I highly recommend giving them a call and see what they can do for you too – Trust me, you won’t be sorry!”
- TG
- JJeanne, Colorado
“Often I am asked to write up a letter of reference or give out a reference with the words, “if you have time”! Well, I never have time. However in this instance I decided to follow through with this request for one reason, I have received wonderful guidance on all of my insurance policies from John’s staff. There was a time I had several policies that included cars, house, business, and every insurance need under the sun. One day I began to look at these policies within the context of our economic times.
What did I really need, how much do I need and what should my strategy be? I ended up making several calls off and on during the year, as my needs and circumstances changed, questioning everything. In the end, with John’s staff I was able to reorganize my policies, decrease my premiums and increase my confidence that I had taken care of my family and transition my business properly.”
- FZFrank &., Littleton, CO
“I have known John Klaassen for over 15 years and trust that he will always guide me and my family in the right direction when it comes to insurance. When he moved and began Lightship we did not hesitate to follow. The staff is very knowledgeable, efficient and personal. We would highly recommend this insurance company if you want great customer service with honest people! Satisfied and loyal customers.”
- BCBob C., Morrison, CO
“John Klaassen and his team of pros have been taking care of my various insurance coverages for more years than I can recall (maybe 20?). They efficiently and cost effectively handle my family’s policies – home, auto, health – along with coverage for two businesses I operate. Over the years they have continued to offer excellent, personalized service. When I have a claim, they’re right there for me. When I wish to explore alternative carriers, they provide comprehensive comparisons of plans and rates from a portfolio of best-in-class carriers. One of the best parts of working with John and his team is that they know me, my family (wife and four kids) and my businesses. I receive quick and accurate service. And the best part is their honesty. Given four kids and their driving records there are times when I may not want to hear what they say… but they followed up with viable, alternative solutions. I highly recommend John and Lightship. It’s been a very good long-term relationship.”
- EErich, Parker, CO
“Our family has been with John Klaassen and Lightship Insurance for years. The agency has always been extremely responsive to our needs and concerns. In recent years I have also used Lightship for business insurance, and the agency has been very helpful in decrypting complicated state rules around insurance required by state vendors.
” - EVElaine V., Denver, CO
“I was astounded to learn that Lightship Insurance was able to save us $862 annually. My husband and I are very please with the savings, the staff responded promptly, effectively and considered my time efficiently. I have not hesitated to recommend Lightship Insurance for anyone’s business and personal insurance needs.
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- T
