Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- KI
- RFRoger F., Denver, Colorado
“I have had to good fortune of purchasing all my insurance needs through Lightship since 2007. John and the entire staff are top notch,very professional and accommodating. They genuinely listened to my questions, and spoke to me in layman’s terms to help me better understand each policy. I highly recommend them to anyone for their insurance needs. Always enjoy receiving their new year’s calendar with a letter of appreciation for my business. Thank you!
” - JD
- AC
- AGAdam G., Denver, Colorado
“My initial communication when I called lightship started under the pretense of a misunderstanding. However, upon leaving a negative review…I was contacted within 24 hours by John, who spoke with the employee I had an issue with, realized it was a misunderstanding. Immediately contacted me, apologized for the misunderstanding and took care of my every need with a smile. Clearly, they care about their customers and making sure they feel taken care of! I look forward to receiving my quote and continuing to do business in the future with John! ”
- RJRebecca J., Colorado
“Fantastic customer service. I worked with John. He was thorough, helpful, kind and he did everything he could to help me out and to point me in the best direction. The greatest part for me, was being able to call the phone number and have a human answer the phone! Customer service is how you keep and build business. Lightship is doing it right. I highly recommend contacting them if you have any insurance needs and you can expect to be treated as a top priority with personalized attention dedicated to you. Thank you again John!”
- RH
- ML
- CMCynthia M., Colorado
“Norma has a big following. So where she goes I will follow she is the most awesome person, she has the biggest heart in the world. She listens and tries to meet everybody’s needs. I will recommend Lightship Insurance, I have sent a few people your way. Thank you Norma Contreras, Thank you Lightship Insurance.
” - Q
- BS
- JDJim D., Mortgage Services
“As a mortgage broker, we rely heavily on excellent insurance service when one of our client’s needs homeowners insurance. Frequently we need a commitment or a change in a matter of minutes. Other companies have procedures and systems and many ways of saying “NO.” Lightship just responds with service in ‘CANS’ – that is we can do it. They are the best. Each time a client of ours chooses Lightship, we can confidently take an important task off our to do list.
” - DSDavid S., Colorado
“I have been with Lightship Insurance for more than seven years and their service gets better year after year. It is obvious that John Klassen and his team are professionals and very responsive. I have been in business for over fifteen years and I can’t recall doing business with a company as great as Lightship Insurance.
” - M
- CCtervo, Colorado
“I enjoy what I can only describe as “Premier Service” from Lightship Insurance. Any questions I have, any problems I encounter, they resolve for me as if I were their only customer – which, of course, I’m not – they just make me feel like I am! My business have changed dramatically in the years I’ve been with them, and they always help me navigate to the best products available. I trust them completely.”