Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
“Often I am asked to write up a letter of reference or give out a reference with the words, “if you have time”! Well, I never have time. However in this instance I decided to follow through with this request for one reason, I have received wonderful guidance on all of my insurance policies from John’s staff. There was a time I had several policies that included cars, house, business, and every insurance need under the sun. One day I began to look at these policies within the context of our economic times.
What did I really need, how much do I need and what should my strategy be? I ended up making several calls off and on during the year, as my needs and circumstances changed, questioning everything. In the end, with John’s staff I was able to reorganize my policies, decrease my premiums and increase my confidence that I had taken care of my family and transition my business properly.”
“I have known John Klaassen for over 15 years and trust that he will always guide me and my family in the right direction when it comes to insurance. When he moved and began Lightship we did not hesitate to follow. The staff is very knowledgeable, efficient and personal. We would highly recommend this insurance company if you want great customer service with honest people! Satisfied and loyal customers.”
“John Klaassen and his team of pros have been taking care of my various insurance coverages for more years than I can recall (maybe 20?). They efficiently and cost effectively handle my family’s policies – home, auto, health – along with coverage for two businesses I operate. Over the years they have continued to offer excellent, personalized service. When I have a claim, they’re right there for me. When I wish to explore alternative carriers, they provide comprehensive comparisons of plans and rates from a portfolio of best-in-class carriers. One of the best parts of working with John and his team is that they know me, my family (wife and four kids) and my businesses. I receive quick and accurate service. And the best part is their honesty. Given four kids and their driving records there are times when I may not want to hear what they say… but they followed up with viable, alternative solutions. I highly recommend John and Lightship. It’s been a very good long-term relationship.”
“Our family has been with John Klaassen and Lightship Insurance for years. The agency has always been extremely responsive to our needs and concerns. In recent years I have also used Lightship for business insurance, and the agency has been very helpful in decrypting complicated state rules around insurance required by state vendors.
“I was astounded to learn that Lightship Insurance was able to save us $862 annually. My husband and I are very please with the savings, the staff responded promptly, effectively and considered my time efficiently. I have not hesitated to recommend Lightship Insurance for anyone’s business and personal insurance needs.