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Job Burn Out?

What’s New about This Hybrid Office Space? Everything
Office

Shopify, an e-commerce company that develops software for online stores, has implemented a hybrid work environment with elements of traditional corporate offices and open concept workspaces at its headquarters in Toronto, Canada.

And the 35,600 sq. ft. (3307 m) office has business and architectural media breathless: According to CBC News, Inc. magazine dubbed it “one of the ‘world’s coolest offices.'”

As open concept offices are hardly new, and it’s notoriously difficult to impress media, what’s afoot here?

Innovation # 1: A philosophy that makes sense: not all people work or think the same way. Therefore, the environment must be conducive to extroverts and introverts. (Shopify’s employee population is half and half.)

Commented Satish Kanwar, Shopify’s director of product, in a CBC interview: “We recognized there are people who are predominantly introverts and others who are extroverts…so we wanted to create a very flexible environment that was both extremely private and extremely open.”

Witness “Sofa Boxes” – rooms on wheels, with noise-canceling cushions and one see-through wall. It’s private, but still in the open; it can be pushed together for meetings; and, bonus…it’s comfortable!

Innovation # 2: The desks, on the other hand, are the ultimate in communal working. Called “hot desking,” they’re a nod to the fluidity of work at Shopify; desks are identical – no one has a defined space.

The focus of the layout, as designed with assistance from a design firm and Shopify employees, totally reflects the employees and the work they do. Now there’s a concept!


WORK/LIFE BALANCE
Job Burnout Is Hazardous to Your Job…and Your Life
Life Balance

If you’re like half the working population, you may be experiencing burnout. And if you are, the good news is, you can take action. According to the Mayo Clinic’s Healthy Lifestyle website, “Job burnout is a special type of job stress – a state of physical, emotional, or mental exhaustion combined with doubts about your competence and the value of your work.”

In a recent online article, Dr. Travis Bradberry, coauthor of Emotional Intelligence 2.0, wrote: “You get burnt out when you feel like you’re putting more into your work than you’re getting out of it. Sometimes this happens when a job isn’t rewarding, but more often than not it’s because you aren’t taking care of yourself …” Bradberry reports that a recent Society of Human Resource Management poll found burnout “was one of the top reasons that people quit.” He lists signs to watch for:

  • Health problems
  • Cognitive difficulties
  • Difficulty with relationships
  • Fatigue
  • Negativity
  • Decreased satisfaction
  • Decreased motivation
  • Performance issues

Adds Bradberry, “If you recognize many of these symptoms in yourself, don’t worry. Fighting burnout is a simple matter of self-care.” The Mayo Clinic offers a number of self-care action steps to fight job burnout, including:

  • Managing contributing stressors
  • Evaluating options by assessing your skills and passions
  • Adjusting your attitude
  • Seeking support
  • Exercising regularly and sleeping seven to eight hours a night.

INSURANCE
Commercial Drones: How to Protect Your Tech
Drone technology is sweeping today’s business world. In businesses from real estate companies to construction firms to agricultural organizations, drones are used to capture aerial views for a variety of surveying and marketing efforts. As prices drop and the technology becomes increasingly accessible, more and more businesses are turning to drones to do what humans can’t.

This new technology provides new business opportunities, but it also comes with new insurance needs. Commercial drones can cost anywhere from $1,000 to $100,000. They also add liability risk, with the potential to cause damage to property or personal injury if the drone malfunctions. Insurance is needed.

Coverage options

With these costs in mind, business owners employing drones must consider what insurance coverage to obtain. Several options are available: you can add unmanned air vehicle coverage to your liability and property insurance, take out a separate drone insurance policy to cover liability in case of an accident, or take out a separate drone insurance policy to cover both the drone and liability.

A solid policy protects you against damage done by or to your drone. It covers a wide range of circumstances including liability coverage for ground crew and independent contractors, manufacturers’ liability, medical payments, personal injury, and damage to your own property and contents.

Which option is best will depend on the activities the drone will undertake and its cost.

Companies using fairly inexpensive drones may not find it cost-effective to obtain damage coverage. However, liability coverage is wise and, in fact, may be required under certain circumstances.

More benefits of drone insurance

It’s about more than just the law. Obtaining insurance for a single drone or a fleet can provide additional advantages for your business. Many clients these days are likely to be interested in using your drone capabilities. And because some of your clients might not want to work with someone who isn’t fully insured, a drone policy will attract business by proving that your company is professional, reputable, and worthy of their business.

How to get coverage

Obtaining drone coverage is similar to obtaining auto insurance. If you demonstrate you are safe and prepared, you are more likely to get better rates. Most insurance companies want to see maintenance logs, operating manuals, and a record of enhancements made to the drone. You should also ensure all pilots (operators) are well-trained and provide proof of this training for your insurance company. These items lower the risk to your drone and the risk it poses to others. This, in turn, lowers insurance company costs.

Costs for drone insurance

Costs for drone insurance varies, depending on these risk factors as well as the value of the drone and its use. Typically, coverage can be obtained for as little as $900 a year. Considering the potential cost that could result from just one incident, this expense is well worth it.

If your business currently uses drones (or could benefit from using them), discuss the various options for commercial drone insurance with your agent.

Hail Insurance Issues

Nature Nurtures: The Power of the Great Outdoors
Trees

Everyone knows what research now proves: nature is good for you. Be they gardeners, dog walkers, or wilderness wanderers, people simply feel healthier in the great outdoors. But why?

In a recent column, gardening expert Mark Cullen tells us it’s all about trees. He writes, “We know we feel better when we spend time in the natural environment of a conservation area or urban park, or in our backyard. …” Referring to a University of Chicago study, Cullen adds, “In fact, 10 additional trees per city block increased…subjects’ health perception by as much as $10,000 in extra income (like winning a small lottery!).”

In a recent article in Ecologist, Richard J. Dolesh explains why: “New research reported in the British Journal of Sports Medicine now provides scientific proof that walking in nature and spending time under leafy shade trees causes electrochemical changes in the brain that can lead people to enter a highly beneficial state of ‘effortless attention.'”

Psychology professors Rachel and Stephen Kaplan have been researching what they call “the restorative benefits” of nature for decades. In a cover story for the American Psychological Association, writer Rebecca A. Clay summarizes their findings: “People don’t have to head for the woods to enjoy nature’s restorative effects, the Kaplans emphasize. Even a glimpse of nature from a window helps. In one well-known study, for instance, Rachel Kaplan found that office workers with a view of nature liked their jobs more, enjoyed better health, and reported greater life satisfaction.”

So get out there! It’s good for you.


Why Emojis Are Taking Over Our Lives
Emojies

Recently, Facebook introduced five emojis to replace the thumbs-up icon. But would they catch on? At the time, Jessica Guynn wrote in USA Today, “Acknowledging that ‘like’ isn’t the right sentiment for every occasion, the giant social network is offering new options. Reactions, five emoting emojis, [are now] rolling out to Facebook’s nearly 1.6 billion users around the globe…”

Around the same time, a USA Today headline used emojis, and as writer Esme Cribb noted in the Content Strategist: “Yes, emojis have now officially graced the pages of print newspapers…”

The emoji platform, which tracks online sentiment and builds strategies through the use of emojis, found in a study that some 60% of respondents use emojis weekly, and many more frequently.

And, as Andrea Ayers wrote in the Crew blog: “Over a five-month period…emojis were used over 1.7 billion times on Twitter.” Ayers asks: “What exactly is driving our use of emoticons?” And responds: “The answer is quite simple, they make us feel good.” A lot of Facebook fans might well agree.


It’s Hail Season: Here’s How to File a Claim
Every year, hail causes some $1 billion in damage. Across the United States, there were 5,411 hail storms in 2015; 1,324 of those were in June alone. Are you ready?

Hailstones range from pea-size to golf ball-size, and bigger. The Guinness World Records’ website reports that the heaviest hailstones weighed in at some two pounds (1 kg) as they crashed to earth in Bangladesh on April 14, 1986.

If your property is peppered by damaging hail, there are steps to take to file a claim and receive compensation for the damage.

First, however, you’ll need coverage. Typically, your homeowners &/or business  insurance will cover repairs to your home/business if it’s damaged by hail. But depending on your policy, you may have a deductible to pay first.

Talk to your agent, who can discuss policy options and recommend the best coverage for you.

Once you have coverage in place, you are prepared if a hailstorm hits. If damage results, follow these steps:

  1. Document the storm. Not just the date and time, but the hailstones themselves. Photograph them, placing a tape measure next to one to show size.
  2. Document damages. Examine your roof, and take pictures of any damaged shingles. Photograph damage to siding and don’t forget to check outdoor air conditioning units. Take a peek in the attic to check for leaks, and wander the property for indications of other damage.
  3. Call your homeowners insurance claim phone number. Provide your policy number and your documentation. Your insurer will issue a claim number.
  4. A claims adjuster will be assigned to inspect your property and prepare a repair estimate. After inspection, the adjuster will file a report with your claim examiner, who will review it and make a decision on your claim.
  5. The outcome of the claim will depend on the severity of the damage, the way your house is built, and the insurance company’s evaluation criteria.

Summer Rental Insurance?

It’s a Dog’s World, Thanks to Home Tech
Dog house

It’s not only humans who benefit from the boom in home technology. As a recent article from RISMedia suggests, pets are reaping the rewards, too.

Smart thermostats allow homeowners to monitor temperature in each room and adjust for weather conditions from their smartphones or tablets. This can be a lifesaver for pets, who often suffer when owners are away and temperatures dip or rise drastically.

Owners also can control remotely when their pet’s food will be dispensed, and even be notified if supplies are running low.

And for owners who have to leave their dogs alone for the day, there are “smart doggy doors” that use radio frequencies to communicate with a tag on the dog’s collar and let puppy in and out.

These days, it truly is a dog’s world!


From Butcher to Bun: The History of the Hot Dog
Hot dog

Along with nice weather, summer brings together two important pastimes: grilling and baseball. These popular activities share a common culinary theme: hot dogs.

Enjoyed in thousands of backyards each year, and by sports fans in stadiums across the country, the hot dog has become a summer staple. But where did the idea originate to grill a tube of meat, insert it in a bun, and load it with toppings?

In fact, both Austrians and Germans lay claim to the honor. Germans claim the “frankfurter” was created in Frankfurt, where Germans made thick, fatty sausages and coined the term “franks.” But the Viennese point out that the name given to the first hot dogs was “wienerwurst.” In the Austrian language (which is slightly different from standard German), “Wein” means Vienna, and “wurst” means sausage, so clearly they were Austrian sausages first!

Either way, we can thank German immigrants for bringing their native sausages with them to the New World, where they first sold hot dogs from pushcarts in New York City in the 1860s. Some stories claim the bun (or roll) was added simply so customers wouldn’t burn their hands on the hot sausages.

As for the moniker “hot dog,” legend has it the term was coined in 1902 at a New York Giants baseball game. The cold weather prompted one vendor to switch from supplying ice cream and sodas to hot sausages as a particularly apropos alternative. The call went out: “Get your dachshund sausages, red hot!” and the hot “dog” was born.


Summer Rental Insurance: Yours, Theirs or Both?
It’s summer! Some families spend their summer holidays at a luxury resort, while others stake a tent in the woods. And then there’s the increasingly popular option of renting a vacation home. This home-away-from-home getaway can provide a great setting for creating family memories – as long as you ensure you have the insurance coverage you need, because this responsibility rests with both the renter and the homeowner.

Proper insurance for you: As the traveler, you should be covered by your homeowners insurance policy in two ways:

  • Liability: If you accidentally damage someone else’s property, your policy will help pay for the damage. So if the kids’ indoor soccer game gets out of hand, you’re covered.
  • Personal property: Your homeowners policy will protect your personal belongings, even away from home. However, coverage limits may be lower in this case. Additionally, recreational equipment such as boats usually requires a separate policy. Consult with your agent to ensure you have the coverage you need.

Proper insurance for them: The owner of the rental property should have proper coverage for the home. Be sure to verify that the owner has a homeowners policy with appropriate liability coverage, in case anyone is injured on the property as a result of owner negligence. The owner’s homeowners policy should also cover any damage to the home that occurs from natural disasters.

Preventing Cyber Attacks

Technology Is Forcing Change – in a Good Way
Tech Change

In the past few years, technology has been disrupting global commerce. But, as it turns out, that’s not a negative.

Some call it “creative disruption,” and it means breaking long-held patterns to encourage positive change.

In LinkedIn Pulse, Devin Wenig, president and CEO of eBay, writes, “The transformative effect of smartphones and tablets, not just on our business, but also on the entire retail sector, has been staggering. Nobody understood the degree to which these devices would explode distribution and access points, and fundamentally change commerce… But what we’ve seen is only the beginning.”

Wenig predicts that, over the next five years, technology will further disrupt our world, by:

  • creating a “deeply customized shopping experience” for customers,
  • reinventing the traditional supply chain,
  • using virtual and augmented reality that will help customers experience what they’re buying… before they buy, and
  • enhancing the sustainable shopping experience (buy now; resell later).

The result will be “true global commerce,” suggests Wenig, which will be free from the barriers that have made achieving real globalization impossible. Propelled by technological change and driven by creative forces, the world will finally become a global marketplace, with all companies, even the smallest, able to access it.

In the next five years, creative disruption through technology will provide us with undreamed-of latitude in selling and buying. Wenig suggests that some $14 trillion in opportunities are waiting to be tapped. And disruptive or not, for small business that’s the kind of transformation to look forward to – with anticipation!


ENTREPRENEURS
Looking for a New Home for Your Growing Small Business?
Moving Day

Has the best-before date expired on the space where you started your business? Do you now need a bigger office or more warehouse space? If the answer is yes, it may be time to purchase a commercial property to house your growing business… time to consider a commercial mortgage.

A commercial mortgage enables you to finance a real estate purchase without tying up short-term credit or diverting cash flow needed to operate the business. Plus, once you have a commercial mortgage, you can leverage the equity you build up to use as a source of funds to finance future growth

When shopping for a commercial mortgage, consider both short-term and long-term needs. Here are some things you’ll need to know in order to make the decision that’s right for your small business:

  • The total loan amount necessary to acquire and customize the premises
  • Costs associated with securing the loan, including fees and environmental assessments if needed
  • The down payment amount
  • Prepayment flexibility
  • Interest rate options (fixed or floating)
  • The loan term and amortization schedule
  • Is the loan assumable?
  • Will there be a balloon payment?

Be aware that commercial loans undergo extensive underwriting and due diligence prior to closing, and there may be ongoing reporting requirements to maintain the loan in good standing. Also note there are lending practice differences between banks and private lenders; in considering your options, it’s important to do your research.

The benefits of owning commercial real estate can be significant. These include tax advantages, predictable overhead costs, and asset appreciation. However, be sure you know what you’re getting into. An experienced commercial real estate agent can help you size up your situation and recommend some next steps.


INSURANCE
How to Prepare Your Business for Cyber Attacks
Technology creates new opportunities and options for your business. Most of these are good; some aren’t. In today’s marketplace, businesses must be prepared for cyber threats. Here are five you should watch out for:

  • Hacktivists – These tech pros are on a mission to make a political point or embarrass your company. Their actions can range from benign to seriously damaging.
  • Criminal hackers – Not to be confused with hacktivists, criminal hackers are trying to accumulate funds illegally. Think of them as online thieves. Their hope is to find a way into your system to siphon your funds.
  • Intellectual property threats – Hackers may seek out technical plans, blueprints, patents, or other secured information. This intellectual property gives them access to sensitive information at a great cost to your business.
  • Terrorism – These hackers aren’t looking for monetary gain, and they definitely aren’t playing an embarrassing prank. Terrorists may want to steal information that aids in a physical attack.
  • Disgruntled employees – The other four types of cyber threats are all external; this one operates from the inside. An unhappy employee has access to passwords and other insider information and can use his or her insider status to inflict damage on your company.

Stop hackers in their tracks

To protect their companies and their employees, business owners must be prepared for these threats. However, it’s not about trying to avoid being hacked. You should expect these cyber threats to happen; no one can avoid them entirely. The goal is to make breaches as small as possible, and to act quickly to minimize damage.

Business owners should realize they can stop a hack in progress. Strong security and careful scanning can alert you to hackers’ activity. Hackers’ reconnaissance missions are often lengthy; on average, 240 days pass before they’re noticed. Try to spot them early to begin identifying who they are, what systems they’re in, and how you can cut them off.

Contain and act quickly

Once the hackers are ensconced, you need to implement a predetermined plan to handle the attack. It’s essential to have analytics and legal teams at the ready to intervene; if a plan is not already in place before a cyber threat happens, the proper resources cannot be moved quickly into place to handle the issue.

Something else to keep in mind is focus. Too often, companies and legal teams are worried about potential litigation later on. The initial focus must be on surviving the current threat.

Being aware of these potential threats can help business owners understand their vulnerabilities and prioritize protective measures. Because these attacks are nearly inevitable, company owners must take steps to prepare on all fronts.

Cyber insurance

A key part of your preparation is cyber insurance. These policies cover liability for data breeches, and they’re essential. Without insurance, a nasty cyber attack could bankrupt your company and destroy all you’ve worked for. Discuss cyber insurance with your commercial insurance agent, who can help you select the coverage that’s best for your company.

Filing A Homeowners Claim?

Filing a Homeowners Claim? Follow These 4 Easy Steps
If you’re one of the fortunate souls who has never had to file a homeowners insurance claim, be forewarned: the process can be intimidating. However, while it’s important to follow certain procedures, the actual steps are fairly simple. If your house or personal property is damaged or burglarized, here’s what to do:

  1. Contact your insurance company as soon as possible. Tell them what happened, providing as much information as possible. Have your policy number or the name of your agent available. If you are unable to stay in your home, be sure to let them know where you can be reached. Keep in mind some companies offer mobile apps to make filing even easier.
  2. Complete any necessary paperwork. This may sound daunting, but your agent can walk you through it. Required paperwork includes a proof-of-loss form. As well, an adjuster may come to the site to confirm damage and complete a report. If your home was burglarized or vandalized, you’ll also need to file a police report. For your own records, document your contacts with insurance representatives and officers, writing down their names, titles, and dates.
  3. Document damage. Take pictures. Use your home inventory to help with this process. If possible, safely make temporary repairs to protect your property from further damage.
  4. Record your expenses. If you complete temporary repairs or incur additional living expenses, track these costs for reimbursement.

As you complete this process, stay in contact with your insurance agent, who can partner with you to navigate these steps.

Unsure if you should file a claim call your insurance agent first for advice.


Are You Being Served? (And Do You Really Want to Be?)
Being Served

Self-checkout options first appeared in grocery stores more than a decade ago, offering shoppers a “quick” and “easy” alternative to lining up. Now, self-serve alternatives appear everywhere, from fast food restaurants to movie theatres. But do they truly offer consumers ease, speed, and convenience? Maybe not.

In a recent episode of the television show Marketplace, shoppers were provided with identical grocery lists; some were asked to use the self-checkout, while others lined up for a cashier. Interestingly, the cashier was faster, and made fewer mistakes. The show noted that mistakes are common among self-serve customers, who often enter the incorrect code or push the wrong buttons. Employee input is required to fix the mistakes.

The technology does offer companies proven benefits. As Marketplace reported, an early experiment by McDonald’s found that consumers spent an average of 30 percent more when using self-checkouts, possibly because they might be too embarrassed to upsize their order in front of the cashier.

Of course, the self-serve option saves money that would otherwise be spent by businesses to staff checkout lanes, supply desks, and kiosks. According to a report on self-service published by the Information Technology and Innovation Foundation, the cost of an airline staff member check-in is $3. The cost of a passenger checking in via a self-service kiosk is 14 cents.

For many consumers, it’s not about time savings or convenience; it’s about doing it yourself. These days, many shoppers prefer to take control of the process and navigate the checkout or check-in process by themselves.


How to Plan the Best Vacation Ever
Vacay

Summer vacation time is approaching, and now’s the time to start planning. Vacations aren’t a luxury; they’re crucial. Spend the time, and money, to make it great for everyone. Book good hotels. Consider nonstop flights. Fill your itinerary with must-see items.

Consult the kids. Going on vacation is a team effort. Choose activities with everyone – including you – in mind. Go to where the locals are and enjoy what they enjoy. The kids will love the energy, and you’ll love giving them the chance learn about other cultures.

Strike up conversations with strangers; it’s amazing what you can discover from other travelers.

Be active. We all spend too much time in front of screens. Swim. Snorkel. Surf. The key to your relaxation-and rejuvenation-could be breaking a sweat.

But embrace the quiet, too. Not every trip should be a meticulously planned whirlwind educational tour. Plan some time to be alone as a family. It’s something everyone will enjoy…and remember.


Sewage: The Importance of Having a Backup Plan
If you’ve experienced a sewer backup, you’re not alone. The Civil Engineering Research Foundation tells us this major inconvenience is increasing at a rate of 3 percent annually. What’s happening? There are several factors that typically contribute to this issue.

  • For one thing, aging systems don’t work like they used to. The American Society of Civil Engineers reports that the average age of U.S. sewer lines is over 30 years.
  • Combined pipelines fail to prevent backups. Some systems drain both storm water and raw sewage. When a big storm hits, they can’t always handle the volume.
  • Systems get uprooted. Tree roots often grow around or through pipes, causing damage.
  • Sanitary main blockages occur. When the city’s sanitary main backs up, many homes can be affected.

Fortunately, insurance coverage is available to assist homeowners with this less-than-pleasant event. Typically you can add sewer backup coverage to your insurance for $40 to $50 annually. Of course, you’d like to avoid the disaster altogether. Here are some actions you can take to prevent sewer backups before they happen:

  • Don’t pour grease down the drain. Even if it passes through your system, it will solidify in the main sewer line, eventually causing a clog.
  • Trim your trees. It’s not the branches you need to worry about; tree roots can require occasional trimming to prevent pipe damage.
  • Use plastic piping. This will provide further protection against tree roots.
  • Avoid illegal connections. It is illegal to connect French drains (weeping tile), sump pumps, and other flood-control systems to your sanitary sewer.
  • Use a backwater prevention valve. This valve prevents backflow, allowing sewage to flow out but not in.

Unfortunately, these precautions don’t guarantee a backup-free zone. If a backup does occur, you should photograph the affected areas, make a list of losses, and track all your expenses for repairs, cleaning, and other costs. But most important: contact your insurance company ASAP!

Defining Cyber Threats

Some Business Owners Need More Seasonal Coverage in Summer
For some business owners, seasonal changes mean significant business changes. Have you considered what summer means for your company, aside from sunny, warm days? Does your business have the appropriate insurance for the coming season? Consider the following factors as you evaluate your summer insurance needs:

Increased workload: If your company is heavily seasonal, such as landscaping or construction, your workload is likely much higher in the summer. Do you hire extra employees during this time? Ensure your workers’ compensation policy is adequate. Do you purchase or lease additional equipment? Verify that this additional equipment is covered, and check any limits on your policies.

Increased driving: Summertime may mean more driving time. Check commercial auto insurance policies to ensure you have proper coverage for every vehicle and driver. It’s important to keep in mind that coverage for the vehicles is different from the coverage for employees.

Increased time off: Summer is also prime vacation time. While regular employees are away, you may hire temporary staff to keep things running smoothly. Check whether your commercial policies provide appropriate workers’ compensation for temporary staff, as well as whether you’ll incur any additional liability.

It may be necessary to get extra riders on your commercial policies to carry you through the summer season. Or you may need to rethink your yearly coverage. Contact your insurance agent to review your policies and determine if your current coverage meets your summer business needs.


HOT BIZ TRENDS
Company Book Clubs Ensure Everyone Is on the Same Page
Tech Change

In the small and medium-sized enterprises (SME) world, hours are long, tasks seem endless, and responsibilities are often onerous. There’s barely time to eat and sleep, let alone keep up with business trends. Yet accessing the wisdom of thought leaders is critical to success in today’s global economy.

Books provide insights into people who have faced down challenges and learned the kind of critical lessons the rest of us need to learn. This is why company book clubs are currently having a moment.

A company book club not only is a way to learn and leverage this knowledge, it also can foster a learning culture, challenge employees’ mental models, and provide a forum for them to exchange ideas.

Company book clubs generally meet monthly, and participation is always voluntary. A facilitator is usually designated to keep the group focused and the discussion flowing. Groups often choose to discuss books that align with issues the company is facing, such as growth, talent retention, marketing, and competition.

The group may simply talk about a book’s main points and highlight any ideas that seem to resonate. Or participants may try to relate the material to the firm’s operations or strategic road map. Usually, it’s a combination of the two: learning and applying.

A company book club can also be a way to encourage continuous learning, foster team building, and help employees de-stress and pull away from their busy workdays.

Many companies have discovered it’s a tradition that enriches the team, the culture, and the company. But best of all is knowing that everyone’s on the same page.


SAFETY
June Is Internet Safety Month: Be Aware of Cyber Threats
Malware

The Internet adds new access, enhancements, and abilities to businesses. Most of its offerings are beneficial, but the downside to the Internet is cyber threats. In today’s world, businesses must be prepared for these risks, which come in many forms, including:

  • Intellectual property threats. Depending on the business, hackers may be seeking technical plans, blueprints, patents, or other secure information.
  • Hacktivists. These tech pros are on a mission to make a political point or simply make a company look bad.
  • Criminal hackers. On a different mission from hacktivists, these masterminds are trying to accumulate funds illegally. Think of them as online thieves.
  • Terrorism. These hackers aren’t looking for monetary gain, and they are definitely in it for more than an embarrassing prank. Terrorists may want to hurt the economy or steal information that aids in a physical attack.
  • Disgruntled employees. The other four types of cyber threats come from outside sources; this is an inside job, involving employees with access to passwords and other insider information. A disgruntled employee wants to hurt you and your business.
  • Phishing threats from email are on the rise.  Be super careful before you click on that link!

Raised awareness can help businesses identify vulnerabilities and take protective measures. Because these attacks are almost inevitable, company owners must take steps now. While your primary goal is to prevent breaches, should they happen, your next goals are to act quickly to minimize damage.

Please contact your insurance agent to review your insurance coverage options.


INSURANCE
Commercial Insurance: One Size Does Not Fit All
The mom-and-pop shop selling daily essentials has different insurance needs from a nationwide big-box chain. But what about everything in between? And do you know where your business falls on the spectrum?

Depending on whether a business is small, medium, or large, it has different insurance needs. It may be difficult for owners to determine how to categorize their company, especially as it grows. To establish the size of your business, look at the number of employees, total sales, and earnings. Following is the breakdown of generally accepted numbers for the three size categories and the appropriate insurance for each.

Small businesses

Typically, businesses with 50 or fewer employees are small businesses. They are independently owned and operated and are not industry leaders. The small-business sector, however, is considered the engine of the economy and employs 94 million employees (some 77.8% of private sector US workers, according to the Bureau of Labor Statistics).

For small businesses with fewer than 100 employees and revenue of $5 million or less, insurers usually offer a Business Owners Policy, or BOP. These standard policies are generally sufficient to provide coverage for your company against common risks. If your business has unique needs that you feel might not be covered, consult with your insurance agent to determine if you need a customized policy.

Medium-size businesses

If you employ between 50 and 1,000 staff and generate between $10 million and $1 billion, you are considered a medium-size business. This medium-size status makes you large enough to need additional insurance coverage. Insurers offer policies specifically designed for medium-size businesses that may combine liability and property coverage. Medium-size-business owners with expensive equipment or locations in several states may need specialized policies.

Large businesses

When a business has more than 500 employees, it’s considered a large business. And it faces multimillion-dollar risks. Commercial insurance policies for this level of business are customized to meet the specific needs of each company. One (or more) of the 500+ employees is likely responsible for risk management. This involves identifying areas of potential losses, recommending insurance coverage, and managing claims with the insurance carrier.

What about home-based businesses?

If you are running a business out of your home, you are likely the sole employee and are not yet generating a great deal of revenue. But this doesn’t mean you should skip business insurance. More than 500,000 American businesses are located in their owners’ homes, and many don’t carry the appropriate insurance. Homeowners insurance is often not enough to cover your home-based business; property loss or liability related to your company may require a different policy. Check with your insurance agent on the coverage you need based on the type, size, and scope of your home business.

Are you still unsure about your business size? Does your company have special services, products, or circumstances you feel might not fall into a typical category? Your agent will review your options and help ensure your business has the protection it needs.

Smartphone For A Healthy Life?

10 Questions to Ask Yourself About Insurance
Life insurance can be an important component of a financial plan, but it’s important for you to do your homework to ensure that you get the policy you need.

Here are 10 questions to ask yourself:

Do you need life insurance? The primary purpose of life insurance is to protect the people you leave behind – your spouse, children, or others who depend on you.

Can you get coverage? Be upfront when applying for coverage: If you don’t, your claim may be disallowed, and your loved ones left with nothing.

What kind of life insurance is best for you? Pure term policies aren’t investment vehicles – you pay a premium, and the policy pays your beneficiaries a certain amount when you die. Whole polices combine term policies with an investment product, and build cash value.

How much do you need? Consider your family’s income needs over the course of your policy. This includes expenses such as mortgage payments, college tuition, medical bills, and funeral costs.

How much can you afford? Many people who buy whole life insurance often buy too little, leaving themselves underinsured.

What length should your term be? The length of your term will depend on your long-term income outlook.

Do you want any riders? Disability and other waivers are available; be sure to look into them.

Can you to convert the policy? If you outlive your term life insurance policy, you may want to convert it near the end of the term so you won’t need another medical exam to qualify.

Is the insurance company stable? Life insurance companies are usually in excellent financial health, but you should still check out their rating.

Do you know how to shop for insurance? Of course, you can buy life insurance on the Internet, but for a policy that’s tailored to your needs, consult your insurance advisor, who is familiar with your financial situation and your goals.


Are You Being Served? (And Do You Really Want to Be?)
Being Served

Self-checkout options first appeared in grocery stores more than a decade ago, offering shoppers a “quick” and “easy” alternative to lining up. Now, self-serve alternatives appear everywhere, from fast food restaurants to movie theatres. But do they truly offer consumers ease, speed, and convenience? Maybe not.

In a recent episode of the television show Marketplace, shoppers were provided with identical grocery lists; some were asked to use the self-checkout, while others lined up for a cashier. Interestingly, the cashier was faster, and made fewer mistakes. The show noted that mistakes are common among self-serve customers, who often enter the incorrect code or push the wrong buttons. Employee input is required to fix the mistakes.

The technology does offer companies proven benefits. As Marketplace reported, an early experiment by McDonald’s found that consumers spent an average of 30 percent more when using self-checkouts, possibly because they might be too embarrassed to upsize their order in front of the cashier.

Of course, the self-serve option saves money that would otherwise be spent by businesses to staff checkout lanes, supply desks, and kiosks. According to a report on self-service published by the Information Technology and Innovation Foundation, the cost of an airline staff member check-in is $3. The cost of a passenger checking in via a self-service kiosk is 14 cents.

For many consumers, it’s not about time savings or convenience; it’s about doing it yourself. These days, many shoppers prefer to take control of the process and navigate the checkout or check-in process by themselves.


How to Plan the Best Vacation Ever
Vacay

Summer vacation time is approaching, and now’s the time to start planning. Vacations aren’t a luxury; they’re crucial. Spend the time, and money, to make it great for everyone. Book good hotels. Consider nonstop flights. Fill your itinerary with must-see items.

Consult the kids. Going on vacation is a team effort. Choose activities with everyone – including you – in mind. Go to where the locals are and enjoy what they enjoy. The kids will love the energy, and you’ll love giving them the chance learn about other cultures.

Strike up conversations with strangers; it’s amazing what you can discover from other travelers.

Be active. We all spend too much time in front of screens. Swim. Snorkel. Surf. The key to your relaxation-and rejuvenation-could be breaking a sweat.

But embrace the quiet, too. Not every trip should be a meticulously planned whirlwind educational tour. Plan some time to be alone as a family. It’s something everyone will enjoy…and remember.


Mobile Apps ‘Weigh In’ on Your Health and Fitness Status
Mobile health management is an emerging field in medical treatment that uses technology to improve health outcomes. Among the many new technologies are smartphone apps. According to a 2015 Pew Research Center poll, 68 percent of Americans own a smartphone, and we’re turning to smartphone apps to monitor our fitness. For example:

  • S Health monitors steps and water intake and even your heart rate; just hold your finger to your phone’s sensor.
  • The Moves app tracks your activity calories and provides an “automatic diary of your life.” Are you most active in the morning? Consider taking a walk in the afternoon.
  • Iphone has the heart health app that measures steps for you

Other apps have been developed to help manage chronic diseases and other issues:

  • BlueStar is one of several mobile applications that can help diabetics manage type 2 diabetes and track medications, exercise, and food intake in one easy application. Users enter their glucose levels, which the application monitors, and then receive personalized coaching from the app. It can even offers decision support to the prescribing physician.
  • Cozi manages family activities, including doctor’s appointments. As we age, the number of doctor’s appointments we must manage for ourselves and our spouses can become overwhelming. Cozi juggles them for you.

They’re easy to install and intuitive to use. Plus, medical and fitness apps offer their benefits with few downsides.

Term Life Insurance Is Usually Better…

Term Life Insurance Is Usually Better…
Life insurance is often presented to older, successful investors as a means of saving additional money for retirement. But is this a good option for you?

First, it’s important to understand how life insurance works. Traditionally, you buy a policy for its death benefit.

In other words, it is designed simply so that it will pay a sum to your loved ones upon your death. That sum will cover lost income and/or end-of-life expenses.

But life insurance can also be used for retirement planning.

When it’s working as it should, you buy a policy with underlying investment vehicles, and the cash builds up over time.

Eventually you reach a point where you no longer need to pay premiums. Then, when you retire, you can withdraw cash from the policy in the form of a tax-free loan – a loan you never have to repay.

When you use life insurance for retirement income, the only consequence is a reduced death benefit. Which, depending on your circumstances, you may not be concerned with.

This approach can work for many individuals, but success isn’t guaranteed.

The underlying investment vehicles might not perform as well as expected. And if you go about it the wrong way, your withdrawals can trigger a tax penalty.

So before using life insurance this way, you may want to ensure you’ve exhausted other alternatives first. Have you fully funded all available qualified retirement plans, such as 401(k)s and IRAs? Have you looked into an annuity?

If you do want to consider life insurance as a retirement-savings tool, it’s a good idea to talk to your advisor before you do.

He or she can help you investigate the quality of the underlying investments in the policy you’re considering, ensure that you understand the fees, and monitor the policy for you to ensure it’s performing as intended and that there are no undesired tax events.


Kitchen Talk: A Fun, Easy Way to Connect with Your Kids
Family Cooking

For many parents, it can be difficult finding time to spend with their children.

But there is one easy and inexpensive way for parents to connect with their kids in a meaningful way: in the kitchen.

When parents and children cook together, the shared experience can be special. Older children feel valued when asked for their input around the stove, and, for the very young, an invitation to help out in the kitchen will make them feel like a “big kid.”

You can even use baking as an opportunity for kids to learn, in a very real way, about fractions and measuring.

Building memories is as important as learning how to peel vegetables or dress a salad. While it can be especially difficult for parents to connect with their teenage children, dinner prep can help them develop skills that will stand them in good stead when they move out.

As one now-grown tween said: “I knew that someday I’d need these skills. And I still remember cooking with my mom.”

Following are some suggestions for kids’ tasks, ranked from beginner to expert: washing produce and mixing for the beginner; chopping, boiling, and following a recipe for children with some experience in the kitchen; and for your chef-to-be, well, take a chance on letting him or her experiment with tweaking recipes.

Working together in the kitchen is fun; so is eating the results together. Sure, they’ll make mistakes, but aside from overcooked vegetables, you have nothing to lose and everything to gain. And so do they.


Forget Cleaning Marathons: Divvy Up Your Tasks
cleaning lady

A home that is always squeaky clean and organized is everyone’s dream. But sadly, when you do find the time to tidy and scrub, the mess seems to come back within 24 hours. Experts say the trick is not to do a big cleaning every few months, but to divide and conquer. Do some tasks daily, some weekly, and some monthly.

Here’s how, courtesy of RISmedia.com  and TidyMom.net:

Once a day

Make the beds in the morning. Sweep the kitchen after dinner. Wipe down kitchen and bathroom counters. Before bed, the whole family should do a quick survey of their bedrooms and the living areas, and put their own items back.

Once a week

Once a week, give your house a wipe-down: dust surfaces, clean mirrors, and wipe cabinets and the fronts and handles of appliances. Scrub the toilet bowl and clean the shower walls with a squeegee. Vacuum and mop all floors.

Once a month

Once a month, set aside time for a thorough cleaning. Wipe the tops of shelves, baseboards, etc. Clean out the fridge and freezer; check expiration dates on items and throw away anything moldy. Vacuum upholstered items and turn mattresses over.

Once a year

TidyMom.net  suggests you assign yearly chores to certain months. For example, this month (April) wash windows both inside and out. In January, clean out medicine cabinets and check medicines’ expiration dates. Clean hard-to-reach spots (like behind heavy sofas and appliances) in February. In August, sort through drawers and closets. Wash your walls in September. And before each new year, go through all your personal files, sorting and organizing receipts and tax forms.

While this may sound just a bit too organized, consider the alternative. With this checklist, you’ll have a more pleasant and healthier environment for you and your family. And there’s a bonus: getting the kids involved teaches them some good life lessons for the future.


Offset Increased Drug Costs by Shopping Smart
Drug costs are rising – recently the cost of Medicare Part D prescription drug plans increased by 8 percent – but controlling the cost of medications can help offset these premium increases.

The first step is to talk frankly with your doctor, who may not know your financial situation. Explore your drug cost options, including a switch to a generic drug.

If you’re on specialty drugs, your doctor may have coupons for them. Also, many manufacturers of high-cost drugs offer a co-pay waiver plan. Ask your doctor, who also may be able to contact the manufacturer directly on your behalf.

Your health insurer may offer or require use of their partner mail-order pharmacy. When you’ve ensured the medication works, order a 90-day supply to save money.

If you shop at a drugstore, the cost can vary: shop smart with online help and don’t be shy about asking for cash discounts at your local pharmacy.

Many stores offer a reduced price through a membership card, and the Consumer Reports website has an online tool to compare drug costs. Individuals on Medicare with extremely low incomes may qualify for Medicare’s Extra Help program, which reduces their drug spend.

One of the best ways to cut drug costs on Medicare is to shop your prescription drug plan during open enrollment. Plan to consult your insurance agent before the busy open enrollment season next October. Your agent can help you compare your drug costs by plan so you can make the best choice for the medications you’ve been prescribed.

High Tech Efficiency = Happy?

Tech Is Efficient But Human Interactions Make Us Happy
Angel Investor

Once, going to work meant meetings and lots of work-related interactions; today, there’s been a huge jump in numbers of traditional (non-self-employed) employees who work remotely and connect to the office with technology.

According to GlobalWorkplaceAnalytics.com, the percentage of workers telecommuting has risen 103 percent since 2005. And unlike in an office environment where opportunities for elevator chats and chance meetings abound, telecommuters aren’t likely to exchange ideas over coffee or lunch.

According to a recent article on TechCrunch.com, “The more efficient we get, the less we interact.”

And that may be making us sad and miserable. In her TechCrunch article titled “Why Increased Efficiency Will Make Us Miserable,” Aja Frost has found lots of reasons for concern about technology’s impact on our lives.

Research indicates that micro-interactions with “weak ties” – people we don’t see often or know well – are connected to feelings of happiness and belonging; “when it comes to our happiness, socialization trumps efficiency,” Frost says.

She cites a study by researchers from the University of Chicago in which some subway commuters were asked to talk to the person next to them during their commute. Others were told to “enjoy their solitude.” The result: those who interacted with fellow riders found their commute was more pleasant.

It’s spontaneous human interaction that makes us happy, not pre-planning a Skype session. But there is still a place for technology.

Frost’s solution: balance. Don’t work from home, she suggests; instead, download Workfrom and select a spot with great Wi-Fi and lots of opportunities for human interaction.


WORK/LIFE
Sick of Business Travel? There May Be a Good Reason for That
walker

While frequent business travel may look glamorous, if it becomes a nonstop activity it might also be making you sick.

As reported in a recent article in the Economist, researchers at the University of Surrey and Linnaeus University have discovered a host of problems resulting from this “darker side of hypermobility.”

The study found that hypermobiles – primarily business travelers – may suffer in three ways: physiologically, psychologically/emotionally, and socially.

Some physiological effects, such as jet lag, are well understood, but others are less obvious, like increased risk of heart attack and stroke. Frequent flyers may also be exposed to higher levels of radiation (not to mention germs), get less exercise, and eat less healthily than their stationary counterparts.

The study also found that business travelers are more prone to stress and loneliness; stress occurs because “time spent traveling will rarely be offset through a reduced workload.” And probably the work will keep piling up while they’re away. Add to this the time away from family and friends, and it’s clear how hypermobility can become a problem.

Business travelers who are apart from their spouses and children for significant periods of time may experience family breakdowns, and/or close friendships may also suffer from extended periods away from home; business travelers often want to spend all their free time with their families after a trip.

But it isn’t all doom and gloom. For the most part, the hypermobile individual is also among the “mobile elite”: they make more money and have better access to quality health care than the general public. And they’re worldly.

Still, the next time you snap another selfie against yet another city skyline, consider its cost. It may be greater than its worth.


INSURANCE
Drive to Succeed by Lowering Vehicle Risks
Owning and operating commercial vehicles comes with a variety of responsibilities and expenses. Insurance is one of these.

Your commercial insurance agent is the best resource for determining what policies will best meet the needs of your business and what discounts may be available. But what many business owners don’t realize is that once your coverage is in place, there are many additional steps you can take to protect your assets and employees. These can help you reduce accidents, keep insurance premiums lower, and save precious time and money.

Consider the following risk-reducing measures:

Business-only – Limit the use of business vehicles to work-related travel only.

Phone-free zone – Texting and talking on cell phones are common causes of accidents. Establish and communicate a corporate policy of not allowing phone use while driving.

Mandatory seat belt use – This is the law in most states. Require all employees to wear seat belts.

Zero drug and alcohol tolerance – Even one drink can impair driving abilities. Make it crystal clear to employees that there is no drinking while or before operating company vehicles. (And, of course, that also includes recreational drugs.)

Secure vehicles – Park vehicles in well-lit, secure areas, and require employees to lock them at all times. Also consider alarm systems for company vehicles. (A bonus: car alarms may also lower your insurance rate.)

Healthy pace – Don’t push yourself or your employees. Drivers in a hurry are more likely to cause accidents. Allow plenty of travel time between jobs or appointments.

Background checks – In addition to screening for criminal history, check all employees’ driving records. If an employee has a history of violations or accidents, do not allow him or her to operate company vehicles.

Best behind the wheel – Consider employees’ personalities when assigning driving duties. Does anyone have a bad temper? Is someone impatient? These traits can increase risk of accidents. Choose employees who will be the best drivers to entrust with company vehicles.

Drivers’ education – It can be helpful to provide a refresher course to anyone who will be driving company vehicles. Proper safety practices regarding backing and following distances should be covered in these courses.

Specialized training – If your business uses any specialized vehicles, ensure individuals operating these machines are properly trained and licensed or certified. Don’t make exceptions, even if another employee could step in to cover for a missing employee or in times of heavy workloads; if they aren’t qualified, they don’t use the vehicle.

Scheduled maintenance – Ensure your vehicles are well maintained. Require all employees to report any suspected maintenance issues. Preventive maintenance and timely repairs will increase vehicle longevity and decrease costly last-minute repairs and accidents.

Driver rewards – Make efforts to recognize safe drivers. Reward those who remain accident-free for a certain period of time. If the entire company has an accident-free period, celebrate.

Regular review – Check with your insurance agent every six months to ensure your coverage is appropriate. You may be eligible for discounts for safe driving or green vehicles. Be sure to ask.

Protecting Your Identity

 

Kitchen Talk: A Fun, Easy Way to Connect with Your Kids
Family Cooking

For many parents, it can be difficult finding time to spend with their children.

But there is one easy and inexpensive way for parents to connect with their kids in a meaningful way: in the kitchen.

When parents and children cook together, the shared experience can be special. Older children feel valued when asked for their input around the stove, and, for the very young, an invitation to help out in the kitchen will make them feel like a “big kid.”

You can even use baking as an opportunity for kids to learn, in a very real way, about fractions and measuring.

Building memories is as important as learning how to peel vegetables or dress a salad. While it can be especially difficult for parents to connect with their teenage children, dinner prep can help them develop skills that will stand them in good stead when they move out.

As one now-grown tween said: “I knew that someday I’d need these skills. And I still remember cooking with my mom.”

Following are some suggestions for kids’ tasks, ranked from beginner to expert: washing produce and mixing for the beginner; chopping, boiling, and following a recipe for children with some experience in the kitchen; and for your chef-to-be, well, take a chance on letting him or her experiment with tweaking recipes.

Working together in the kitchen is fun; so is eating the results together. Sure, they’ll make mistakes, but aside from overcooked vegetables, you have nothing to lose and everything to gain. And so do they.


Forget Cleaning Marathons: Divvy Up Your Tasks
cleaning lady

A home that is always squeaky clean and organized is everyone’s dream. But sadly, when you do find the time to tidy and scrub, the mess seems to come back within 24 hours. Experts say the trick is not to do a big cleaning every few months, but to divide and conquer. Do some tasks daily, some weekly, and some monthly.

Here’s how, courtesy of RISmedia.com  and TidyMom.net:

Once a day

Make the beds in the morning. Sweep the kitchen after dinner. Wipe down kitchen and bathroom counters. Before bed, the whole family should do a quick survey of their bedrooms and the living areas, and put their own items back.

Once a week

Once a week, give your house a wipe-down: dust surfaces, clean mirrors, and wipe cabinets and the fronts and handles of appliances. Scrub the toilet bowl and clean the shower walls with a squeegee. Vacuum and mop all floors.

Once a month

Once a month, set aside time for a thorough cleaning. Wipe the tops of shelves, baseboards, etc. Clean out the fridge and freezer; check expiration dates on items and throw away anything moldy. Vacuum upholstered items and turn mattresses over.

Once a year

TidyMom.net  suggests you assign yearly chores to certain months. For example, this month (April) wash windows both inside and out. In January, clean out medicine cabinets and check medicines’ expiration dates. Clean hard-to-reach spots (like behind heavy sofas and appliances) in February. In August, sort through drawers and closets. Wash your walls in September. And before each new year, go through all your personal files, sorting and organizing receipts and tax forms.

While this may sound just a bit too organized, consider the alternative. With this checklist, you’ll have a more pleasant and healthier environment for you and your family. And there’s a bonus: getting the kids involved teaches them some good life lessons for the future.


Your Identity Is Precious: Secure it, Insure it or Lose it
Chances are you don’t want to share your identity with the myriad thieves and con artists lurking on city streets and Internet alleys. Victims of identity theft suffer financially and emotionally, often facing the consequences of this criminal action for years. And it could happen to you.

When your identity is stolen, the thief will pretend to be you and use your personal information to help himself or herself to your bank account or make purchases on your credit card; even worse, he or she can also set up insurance policies, take out loans, and buy a home. All in your name.

To protect yourself against such schemes, start with insurance. Some homeowners policies include identity theft coverage, but most often this coverage is a stand-alone policy or endorsement. Typically, for an additional $25 to $50 per year, you can get coverage to reimburse you for the cost of restoring your identity and repairing credit reports. While the proper insurance can help if your identity is stolen, you should protect it diligently so you won’t need it. Take the following steps:

  • Don’t discard ATM receipts in public containers or leave them where they could be taken.
  • Use caution when shopping online.
  • Install and update anti-spyware and antivirus programs on your devices.
  • Monitor your bank account activity and credit card statements carefully.
  • Check your credit report annually.
  • Use strong passwords online.
  • Shred documents that contain personal financial information.
  • Minimize the personal information you carry with you in your wallet or purse.